- We have a strict no-refund policy except for the following case ONLY: Your very first order with us priced below $49.95 is covered by our 100% money-back guarantee. To be eligible, you must contact us via our website ticket system within 5 days of placing the order with your request.
- This does not apply to our Gift Certificates – there is a strict no-refund policy for those but they never expire.
- Order Tracking / Statistics provided by ExtremeLeadProgram.com is final and binding.
- For each product/service that you purchase, you can choose the billing cycle and whether or not it auto-renews automatically. Should you choose to have the product/service auto-renew automatically then it is your responsibility to cancel that process. No refunds or credit will be issued for failure to cancel the automatic renewal process. To cancel, fill submit a support ticket request on our site. Be sure to include the subscription number that you wish to cancel. You can find that number via “My Account” -> “Subscriptions”. Your cancellation is not complete until you receive a cancellation confirmation number from us. Your subscription will then end after the current round is completed. Requests Must Be Sent 3 business days before your subscription is set to renew as our system renews automatically. If you have multiple subscriptions, you must put in a request for each subscription individually. Requests to cancel an order that has not yet started may incur an appropriate cost to compensate for any time that has been involved in processing the order (ad copy design, email creation, etc). The minimum fee for this would be $60.
- ExtremeLeadProgram.com is not liable to replace duplicate records in the client’s database. A person may signup for similar offers at different websites and at different times.
- ExtremeLeadProgram.com will replace leads with disconnected or wrong numbers only in any of the real-time leads categories ONLY. Under no circumstances can a client demand any additional compensation/refund for any other reason. In the other categories where the leads are older and not in real-time, we reserve the right to NOT replace a lead for any reason.
- Extreme Lead Program sells prospect lists only. We DO NOT guarantee sales or conversions. By placing your order you agree that you cannot charge back or demand a refund under any and all circumstances including but not limited to dissatisfaction with quality or service.
- ExtremeLeadProgram.com may take up to 30 business days to fulfill an order. In the event that it takes more than 30 business days to fulfill an order, a client may demand a refund for the unfulfilled portion of the order. If the customer does not provide or approve ad copy within one week, the company reserves the right to begin the campaign so that it may be fulfilled including using ad copy we design without customer approval.