Latest Zylpha Integration Addresses Legal Workflows

A partnership between leading legal systems innovator Zylpha (www.zylpha.com) and cloud based address management company PCA Predict (www.pcapredict.com) brings rapid postal address generation to legal workflows. Aimed at users of LexisNexis Visualfiles case management software, the new integration means that by entering a postcode, or part of an address, users can automatically generate the full Royal Mail postal address, without leaving their work. As opposed to separate standalone apps, which require individual address look-ups, Zylpha’s…

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Self-Service Success Drives New Functionality For Halton Housing's Customer App

Halton Housing has significantly extended the functionality of its customer self-service app following its highly successful launch. Halton Housing is a registered not for profit housing association, managing 7,000 homes in the Cheshire towns of Widnes and Runcorn. As part of its Digital First strategy, the organisation has worked closely with Aareon (www.aareon.co.uk), using its 1st Touch software to develop the self-service customer app along with a website portal and mobile working for its workforce….

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ASICS Digital Hits the Ground Running with Qubit Aura for Mobile Web

Scaling 1:1 personalization with mobile web solution for product discovery [NEW YORK – 15 November 2017] – Qubit, the leaders in marketing personalization technology, today announced that ASICS Digital, an ASICS division responsible for the continued development of Runkeeper and other consumer-centric digital platforms, has partnered with Qubit to enhance its mobile web presence. Qubit Aura leverages the latest in artificial intelligence (AI) to create an app-like shopping experience for small screens. The experience is…

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Cruise Chooses Qubit to Navigate Personalization Journey

Europe’s largest online cruise travel agent making data-driven experiences priority for growth[LONDON – 7 NOVEMBER 2017] Qubit, the leaders in marketing personalization technology, today announced that Cruise, Europe’s largest online cruise travel agent, have chosen Qubit to power their journey to personalization. The company are looking to increase conversions, enquiries, and sign ups, as they grow market share across Europe. With an in-house development team, Cruise will leverage the Qubit personalization platform to build a…

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UK customer experience worsening as social media performance slumps

Eptica research finds top brands successfully answer just 44% of all queries Reading, 1 November 2017, UK brands are struggling to cope with a rising volume of queries and growing consumer expectations, according to the Eptica Multichannel Customer Conversation Study , which was released today. The 100 UK companies surveyed could only answer 44% of routine questions asked on the web, email, Twitter and Facebook, down from 49% in 2016. Social media saw the biggest…

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Female UK Politics Journalists Impacted by Twitter Gender Glass Ceiling, Lissted Research Confirms

Newcastle upon Tyne, UK – 23rd October 2017 – Lissted, the influencer discovery and real-time Twitter filtering platform, has published in-depth research into the comparative retweet performance of male and female UK politics journalists during the 2017 General Election campaign period.The research found male UK politics journalists received 4.3x more retweets from influential Twitter users compared to their female colleagues, and 4.9x more retweets from Twitter users as a whole.The disparity was due to a…

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Promotions Just as Important to UK Customers as Product Quality

Study finds that promotions are a key factor in customers’ purchasing decisions when buying home and kitchen appliances13 October 2017, London: When it comes to buying home and kitchen appliances, British consumers admit that the right reward is just as important to them as quality of product. The independent study of 2,000 British adults, commissioned by 360insights, found that 17 percent of consumers said their purchase decision was driven by a promotion, the same amount…

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Zylpha Selected As Approved G-Cloud 9 Supplier

Leading legal systems innovator Zylpha (www.zylpha.com) has been successfully approved as a supplier on G-Cloud 9, the Crown Commercial Service’s procurement framework for Cloud based computer services, hosted via the Digital Marketplace. The Crown Commercial Service (CCS) works with departments and organisations across the public sector to ensure that maximum value is extracted from all commercial relationships and to improve the quality of service delivery. The goal of the CCS is to become the “go-to”…

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Artesian Launches Marketing Chat Bot

5th October 2017: Artesian Solutions, the Artificial Intelligence powered customer engagement specialist, has taken an innovative approach to digital marketing with the launch of its interactive digital assistant ‘Arti’. The website, accessible at artesian.ai, forms as part of a wider campaign looking at the impact of A.I. on client facing teams. Launched today, Arti enables intuitive customer interaction in a relatively human-like way, answering questions about Artesian’s capabilities and providing expertise in real time. No…

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Celebrus Points the Way to GDPR Compliance with New Product Release

Latest update delivers host of crucial GDPR compliance enablers:Management of consent across channelsDynamic, real-time adjustment to data capture based on changes in permissionsFacilitates rights of access, erasure, rectification and auditStreaming analytics capabilities enhanced with support for JMS and KafkaDatabase enrichments for almost limitless opportunities to augment multi-channel customer profiles“Device orientation” and pixel tracking latest additions to leading tagging-free data capture capabilitiesSunbury-on-Thames, 2nd October 2017: Celebrus has announced general availability of the latest release of its…

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